Frequently asked questions

Most clinics are live in under 60 minutes. We help you configure services, schedules, and team access in one guided setup.

Yes. We support your rollout directly and help your team complete critical setup tasks without disrupting daily operations.

Yes. You can start with core staff and add the wider team progressively while maintaining role-based access controls.

No major downtime is required. Most clinics move in stages and begin taking live bookings quickly.

Pricing is tier-based and transparent. You choose the platform tier that matches your clinic size and workflow needs.

No. You keep your client revenue. You are paying for access to the platform, not per-client commission fees.

Yes. You can move between tiers as your team or clinic requirements evolve.

Yes. Contact Sales for custom multi-location or advanced operational requirements.

Yes. We follow GDPR-first practices and secure infrastructure patterns with access controls and audit-ready workflows.

Yes. You can assign permissions by role so team members only access the data and actions relevant to their responsibilities.

Yes. If your clinic needs formal records such as a DPA, we can provide supporting documentation.

Yes. Key workflow actions are captured to support operational transparency and audit preparation.

Yes. The scheduling tools are designed for multi-practitioner setups and day-to-day appointment coordination.

Yes. Clinics can automate reminders and confirm appointment details to improve attendance consistency.

Yes. Booking workflows are optimized for fast updates so your team can react quickly to schedule changes.

Yes. Service timing and workflow setup can be configured to match your clinic's operational model.

Yes. If you have exports, we guide you through importing essential client and booking data for a clean transition.

Yes. Core client information can be migrated so your team starts with continuity.

Yes. You can configure clinic profile details and presentation so the platform aligns with your brand.

Multi-location support is available based on plan and setup. Contact Sales and we will structure it correctly from day one.