Public legal centre

GleamConnect legal documents

This page collects the public legal documents currently published for Gleam Connect Ltd. Each document page shows the source-pack date and a version identifier for acceptance and audit reference.

Legal document

GleamConnect Master SaaS Agreement / Clinic Terms

Master SaaS Agreement and clinic terms for businesses using the GleamConnect platform.

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Legal document

GleamConnect End User Terms of Use

Terms of use for patients and other end users accessing GleamConnect-powered interfaces.

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Legal document

GleamConnect Privacy Policy

Privacy policy covering how Gleam Connect Ltd handles personal data across its websites, apps, APIs, and support flows.

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Legal document

GleamConnect Data Processing Agreement (DPA)

Article 28 GDPR data processing terms for clinic customers using GleamConnect.

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Legal document

GleamConnect Cookie Policy

Cookie policy for the GleamConnect official website, clinic portal, and user-facing websites.

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Legal document

GleamConnect Subscription, Billing, Cancellation, and Refund Policy

Subscription, billing, cancellation, and refund policy for GleamConnect business customers.

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GleamConnect AI, Automation, and Medical Disclaimer

Legal disclaimer covering AI-assisted features, automation, and clinic responsibility boundaries on GleamConnect.

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Legal document

GleamConnect Acceptable Use Policy

Rules and restrictions governing lawful and authorised use of GleamConnect services.

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Legal document

GleamConnect Data Retention, Deletion, and Archive Policy

Policy describing how GleamConnect handles active data, deletion, restricted archive, and legal hold states.

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Legal document

GleamConnect Subprocessors and International Transfers Schedule

Current and expected subprocessor categories and international transfer safeguards used by GleamConnect.

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Tracked internally

The 2026 legal pack also contains internal operational policies that the source pack marks as not for public website publication. They are tracked in the registry but intentionally not exposed as public website pages:

  • GleamConnect Security Incident and Breach Response Policy
  • GleamConnect Archive Access, Legal Hold, and Evidence Request Policy