Public legal centre
GleamConnect legal documents
This page collects the public legal documents currently published for Gleam Connect Ltd. Each document page shows the source-pack date and a version identifier for acceptance and audit reference.
Legal document
GleamConnect Master SaaS Agreement / Clinic Terms
Master SaaS Agreement and clinic terms for businesses using the GleamConnect platform.
Open documentLegal document
GleamConnect End User Terms of Use
Terms of use for patients and other end users accessing GleamConnect-powered interfaces.
Open documentLegal document
GleamConnect Privacy Policy
Privacy policy covering how Gleam Connect Ltd handles personal data across its websites, apps, APIs, and support flows.
Open documentLegal document
GleamConnect Data Processing Agreement (DPA)
Article 28 GDPR data processing terms for clinic customers using GleamConnect.
Open documentLegal document
GleamConnect Cookie Policy
Cookie policy for the GleamConnect official website, clinic portal, and user-facing websites.
Open documentLegal document
GleamConnect Subscription, Billing, Cancellation, and Refund Policy
Subscription, billing, cancellation, and refund policy for GleamConnect business customers.
Open documentLegal document
GleamConnect AI, Automation, and Medical Disclaimer
Legal disclaimer covering AI-assisted features, automation, and clinic responsibility boundaries on GleamConnect.
Open documentLegal document
GleamConnect Acceptable Use Policy
Rules and restrictions governing lawful and authorised use of GleamConnect services.
Open documentLegal document
GleamConnect Data Retention, Deletion, and Archive Policy
Policy describing how GleamConnect handles active data, deletion, restricted archive, and legal hold states.
Open documentLegal document
GleamConnect Subprocessors and International Transfers Schedule
Current and expected subprocessor categories and international transfer safeguards used by GleamConnect.
Open documentTracked internally
The 2026 legal pack also contains internal operational policies that the source pack marks as not for public website publication. They are tracked in the registry but intentionally not exposed as public website pages:
- GleamConnect Security Incident and Breach Response Policy
- GleamConnect Archive Access, Legal Hold, and Evidence Request Policy